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Courage shows in difficulty, and value presents in perseverance. Recently, the COVID-19 has struck our city. The epidemic in the central city spreads rapidly, and the situation of epidemic prevention and control is in extreme urgent.
Keysmile paid close attention to the progress of the epidemic and set up the "Keysmile Antiepidemic Prevention and Control Team" right away to coordinate the anti-epidemic work, ensuring the smooth production of medical devices and timely after-sales service.

Brave and responsible, the gardians of the enterprise production and operating fight against the pandemic in the hard time.

"With the severe situation of epidemic prevention and control in Chongqing, can your products be delivered as scheduled?"

"Our hospital is in urgent need of this batch of products, can you deliver them as soon as possible?"

"Many companies said that the shipment could be delayed due to the epidemic. Will you postpone the delivery?"

Keysmile, as the supporting instrument manufacturer of "Novel Coronavirus IgG, IgM Antibody and Antigen Chemiluminescence Detection Kit", after receiving the Notice of Chongqing Liangjiang New Area COVID-19 Prevention and Control Headquarters on Delineating Epidemic Risk Zones on November 10, implemented closed-loop management at once and launched the emergency plan instantly to guarantee epidemic prevention and control, supplies storage, life ensurance and other work. Relevant person in charge set an example and led 60 employees to stay in the company. They gave up their warm homes to dedicate their time for everyone. They stuck to their positions and fought at the front line. For more than ten days, they took the company as their home, lived in simple and rough conditions, slept beside the machine, beside the operating console, in the conference room, and ate and lived in the company.

At the same time, in order to meet the demand of the normal product supply of all customers and make all the medical equipment used for epidemic prevention and control available, Keysmile notified the customers of the epidemic control requirements, the company's epidemic prevention measures, production capacity and logistics conditions by email at the first timing after receiving the epidemic control notice. The Production Department and the Planning and Logistics Department synchronously updated the inventory and the quantity of deliverable products online. The Marketing Department confirmed the recent delivery demands with customers one by one according to the inventory of products. Considering that the logistics might face the risk of shutdown, all the staff on duty in the company took orders to pack and deliver the products in advance, and completed the current customers' delivery demand at 1 a.m. on November 21.

▲ Delivery completed at 1:00 a.m

What is more touching is that after learning of the changes in the epidemic prevention and control policies, many collegues who have already returned home chose to go back to the production base in various ways to fight the epidemic and ensure production.

For the employees who cannot return to the company, Keysmile soon launched the "work from home" policy. Employees in marketing, research and development, personnel, administration, finance and other departments actively responded to the company's call. They communicated and coordinated with customers, tried best to meet customers' needs, and kept in touch with colleagues in the company via video or WeChat to build a remote work platform, so as to ensure fine connection and cooperation during lockdown.

Provide excellent services in the front line guard the safety of production

During the epidemic, the Keysmile anti-epidemic prevention and control team strictly implemented various epidemic prevention and control regulations, established a daily health registration account for employees, and strictly followed closed-loop management requirements. Firstly, Keysmile strictly controlled personnel access to ensure the safety of all staff, and carried out the "one scan and four check" policy regardless of time. Secondly, the logistics department was urged to disinfect and sterilize the public areas everyday in accordance with relevant standards to ensure no blind spots left. Thirdly, Keysmile organized the staff stationed in the company to carry out site-cleaning work to disinfect and sterilize all floors and corners and effectively cut the transmission chain of COVID-19. Fourthly, the nucleic acid detection is carried out every day. The "one-meter line" distance policy was strictly carried out and the wearing of masks was standardized. Company staffs adhered to the prevention and control measures of taking meals at different peak times by departments, and reduced the gathering of large numbers of people. The staff of all departments, taking Keysmile as their home, work together to stick to their posts day and night and build up the safety line of epidemic prevention and control.

Heroes in harm's way

In order to fight the epidemic and ensure the supply of equipment, personnels of Keysmile left their warm nest temporarily and persisted in standing in the cold winter. They devoted themselves and took practical actions to show their work attitude of performing their duties and responsibilities. They marched against the trend and fulfilled their mission with perseverance and practical actions. They have the courage to move forward and write extraordinary brilliant achievements with ordinary work.

The epidemic will finally come to an end, but the performance of duty will forever last. Keysmile will go all out to complete the epidemic prevention and control work, actively practice social responsibility, and take practical actions to help win the fight against epidemic prevention and control.

Anti-epidemic Diary | Keysmile Fulfills Its Mission with Practical Actions